Then you select the folders or files you want recovered, and hit save. Also, it puts them in folders of 300 each, so you must look through each folder until you find the pictures you are looking for. But instead of 4 of each one there were only 2, 1440x10x3456. As I posted in another review of this type of software, There were more than 1 of each picture shown in sizes different than the original. It found over 22gb of deleted and previously unreadable pictures and videos. It took about a half hour to scan the 32gb SD card. I installed this on a windows 7 64bit system as administrator without any problems.
While on vacation, a portable card reader turned a couple of hours of my irreplaceable pictures into 8 folders and files with strange characters that are not even on a normal keyboard. I know "You get what you pay for." but I was hoping for more from these guys. I still have hope but I'm not going to consider buying an upgrade if they don't respond and since we only had 24 hours to install. So far no response but it's only been a couple days. Thinking any programmer worth their salt would want to plug errors in their code, I sent an email to their tech support asking if they would help me anyway. The GOTD message very plainly states there is no included tech support. Makes sense, right? To my way of thinking, the software has a programming flaw if it errors out with a DBZ, such as insufficent validation of variables prior to a mathmatical operation. This leads me to believe that something on the HD is causing the error. When I try to use the software on a 2TB external hard drive that i want to recover, I get a divide by zero error when it tries to scan my system.
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